Debra Rosenfeld, LMFT—Career Coach for Physicians and Future Physicians
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A Simple Tool to Help You Identify Your Career Accomplishments and Achievements

4/30/2025

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It’s common knowledge that your resume should be packed with accomplishments and achievements, yet most of the resumes I review have few or none. Why is this so? My clients tell me that they struggle to identify their successes.

Accomplishments and Achievements Tool

You can use this simple tool to free you from your resume-writer’s block and uncover your accomplishments and achievements.

Thinking about your jobs, volunteer experience, and education, complete as many of these sentences as possible:

1. At my job/college, I was most proud of __________ (action or action that led to a positive result).

2. My manager complimented me on __________ (something I did or how I did it).

3. My colleague complimented me on __________ (something I did or how I did it).

4. At my job, I was the only person who __________ (action).

5. On my team, I was the only one who __________ (action).

6. If they didn’t hire me, __________ (positive outcome) would not have happened.

7. I received an award or formal recognition for __________.

8. I received a raise for or was promoted for __________.

9. On my annual review, my manager recognized me for __________.

10. If I didn’t __________ (action), __________ (project) could not have been completed.

11. If I didn’t __________ (action), __________ (positive outcome) wouldn’t have happened.

12. My __________ (personality trait) made it possible for me to __________ (achieve a result).

13. The most important thing I did at my job was __________ (action or action that led to a result).

14. I __________ (action) better than everyone else on my team/in my company. 

15. I volunteered to __________.

16. I was asked to head up a __________ (special team, task force, study, project, board).

17. I wrote or published __________.

18. I led __________.

19. I designed, developed, created, or initiated __________.

20. My manager or colleague liked me because of my __________ (personality trait or something I did).

I hope you found this exercise to be fairly painless. Most people who use this tool discover a half-dozen accomplishments or achievements that they hadn’t thought about.

Savor Your Successes

Before you add your accomplishments to your resume, take a moment to look them over and savor them. Notice how it feels to acknowledge your successes, and take credit for each one—you earned them!

These accomplishments will also be your key talking points when you interview. Not only do they serve as specific examples of how you contributed to your company but they also capture the interviewer's attention.

Keep Track of Your Career Accomplishments and Achievements

Every few months, use the Accomplishments and Achievements Tool to discover your new successes and keep your resume up to date.


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Networking is More Effective and Fun When You Focus on Others

4/30/2025

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Networking is a key part of a job search, but it can quickly begin to feel like a chore, even for extroverts. That’s because networking is a process and the only way to benefit from a process is to be fully present and let go of your expectations of an outcome.

Now, you’re probably thinking, “What is she talking about? I need a job ASAP. It’s the only reason I’m networking!”


The problem with this outcome-oriented thinking is that it doesn’t work with a process such as networking, because networking entails building mutually beneficial relationships. And the best way to foster business relationships is the same way you develop personal relationships: Focus on the other person rather than yourself.

So, here are six easy steps that make networking more effective and fun by focusing on others:

1. Listen and Be Present

One of the biggest mistakes job seekers make is not listening. Not long ago, I was at an event where I networked with a man who talked nonstop about himself for 10 minutes. He didn’t try to get to know me; he only asked questions to get free career advice. I knew that his lack of listening skills would hamper his job search.

The next time you're networking, listen carefully
 to the person you’re chatting with, whether or not he can help you with your job search. Instead of worrying about what he can do for you, simply be present, and hear what he has to say. You’ll notice how relaxing it is to turn your attention away from yourself and focus on the other person.

After your networking partner finishes talking, use active listening 
to reflect back what you heard.

2. Ask a Question to Learn More

After your partner introduces herself, ask her a meaningful question to learn more about her job search and career goals, such as:

“What do you enjoy most about your line of work?”
“What type of company do you see yourself joining next?”
“What do you hope to accomplish at this networking event?”
“What types of job-search activities have you found to be most effective?”
“Where types of challenges do you need help overcoming in your job search?”

These types of questions show her that you're interested in knowing more about her, and they also help you learn what you have in common with each other.

3. Be Generous

If you can help your networking partner in any way, offer to do so. For example, if you know someone who works at your partner's top targeted company, offer to introduce them to each other.

If you’re not sure how you can help, say, “I’m wondering how I can help you in your job search,” or ask, “What types of challenges are you experiencing in your job search that you can use help with?”

You'll be surprised how good it feels
 to help a fellow job seeker, and your partner will appreciate your efforts.

4. Follow Up Immediately

Networking rule number one is that when you offer to do something for someone, do it right away. If you told your partner that you would forward his resume to your manager, for example, do it as soon as you receive the resume. Not only is this good networking etiquette but it also demonstrates your sincerity and integrity.

Fast followup also includes checking your LinkedIn account at least once a day and accepting invitations to connect right away.

5. Thank Everyone

If your networking partner tries to help you, whether or not it aids your job search, thank her. It's surprising how often the people I offer to assist (by forwarding job postings or other leads) don’t acknowledge my efforts at all. Remember that you're thanking them for their generosity, and be flattered that they're keeping you in mind.

6. Be Open to Making Friends

One of the side benefits of networking is that it can be a great way to make friends. I've made several close pals through networking, supporting each other through our job searches and remaining friends afterward. Your unemployment will be temporary, but your friends will be there for you for a long time.

Focus on Others at Your Next Networking Event

The next time you network, practice focusing on your networking partner rather than yourself. You’ll feel less stressed and more at ease, and networking won't seem like a chore. You’ll be doing something beneficial for someone else, and that will make you feel good, too. And when you land that job, it will be that much sweeter for having enjoyed the process of getting there.
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Things to Keep Throughout Your Career

4/30/2025

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Half of one of my closets is filled with items I’ve collected throughout my career—such as heartfelt thank-you notes from clients and sales awards that I won. Yet, I wish I had kept track of many other things, like the exact dates that I worked at a job 15 years ago and my manager's contact information.
​
I regret not keeping all my key documents, details, and deliverables, because over the years, employers have asked me to provide this information on job applications (for background checks) and in interviews (to prove a claim that I’ve made). And having your career information handy makes it easier and faster to complete long, detailed job applications.

​It's also easy to forget all your accomplishments and achievements, which you can use to spice up your resume and interviews. Most important, looking through your collection of accomplishments is the best way to recover your confidence when you're struggling with your career.
 
So, whether you’re just beginning your career or you’re most of the way through it, I encourage you to start keeping track of these documents and data.
 
Previous Positions and Employers

  • Dates you worked at each job (day, month, and year)
  • A copy of the job description for each job you've had, along with the resume or CV you used to apply for it
  • Offer letters
  • Separation letters
  • Your starting and ending compensation at each position
  • The names, phone numbers, and email addresses of your direct managers
  • The names, phone numbers, and addresses of your employers
  • Documentation of bonuses or commissions
  • Proof of promotions
  • The names, phone numbers, and email addresses of your references

Education and Credentials
 
  • College transcripts
  • Certificates, diplomas
  • Licenses
  • Thesis, dissertation

Performance

  • Annual reviews
  • Awards
  • Positive feedback you’ve received from clients, customers, managers, and colleagues
  • Documentation of your success (such as sales reports)
  • Samples or documentation of your work product (a PowerPoint presentation, the URL for a website you designed, the literature for a product you developed)
  • Copies of everything you've published
  • Copies of publications or links to media in which you were featured for your work (such as a newspaper article)
  • Photos of you working
 
Now you have a good excuse to clean out one of your closets and make some space to keep the most important items of your career.
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Two Secrets to a Killer Job Interview

4/30/2025

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There are two simple, powerful techniques that you can use to interview successfully. One is to give detailed and specific examples, and the other is to promote your accomplishments and achievements. Both techniques illuminate and provide proof of your skills and abilities, and they also capture the attention of the interviewer.

1. Be detailed and give specific examples.

Take a look at these examples and ask yourself which person you would hire.

Interviewer: “Tell me about what you do in your current position.”

Interviewee #1: “I work in marketing communications promoting our new product.”

Interviewee #2: “As a marketing communications manager, I develop marketing collateral, website content, YouTube videos, and TV advertisements to promote our new VirtualFlashDrive. Something that I’m particularly proud of is a YouTube video I produced, which went viral with 5,000,000 views.”

Interviewer: “Why should we hire you?”

Interviewee #1: “I’ve been in pharmaceutical sales for several years, I’m very analytical, and I’m excellent at developing relationships with customers.”

Interviewee #2: “In my five years in pharmaceutical sales, I’ve met or exceeded my sales goals every quarter. My success is due to my focus on building strong relationships with office staff, because they are the ones who remind physicians about my product and discount cards. I also analyze my sales data weekly and make adjustments to my call cycle so that I see my high-potential customers three times a month. You should hire me because I will use these skills to meet or exceed sales goals every quarter for you, too.”

So, who would you hire? Most likely, Interviewee #2, because she clearly explained her responsibilities and backed them up with specific examples.

2. Promote your accomplishments and achievements.

Look at these examples, and ask yourself who you would hire.

Interviewer: “What is one of your greatest strengths?”

Interviewee #1: “My greatest strength is my ability to thoroughly understand my customers’ needs so that our new product contains the features that they want.”

Interviewee #2: “My greatest strength is my ability to thoroughly understand my customers’ needs so that our new product contains the features that they want and results in increased sales. In fact, at 3X, I ran 10 customer focus groups and learned that the majority of my customers wished that they could feed their cat remotely from their ePhone. So, I built the cat-feeding feature into our ePhone 4Z series, and, as a result, 3X sold more that 10,000,000 phones in the first year alone.”

Interviewer: “What is one of your weaknesses?”

Interviewee #1: “One of my weaknesses is that sometimes I’m not as organized as I could be.”

Interviewee #2: “After about two months at ZymeGene, I realized that my usual organizational system wasn't effective, and I was spending a lot of time searching for documents. So, I dedicated half a day to creating an organizational system that would be effective. My new organizational system reduced the amount of time that I searched for documents by one hour per day, and it increased my productivity by about 20%.

Who would you hire? I’m guessing Interviewee #2, because he backed up his answers with impactful accomplishments and achievements.

Are you ready to have a killer interview?

Before your next interview, make a list of your key accomplishments and achievements, and also make a list of examples that highlight your relevant skills. If you provide an example or accomplishment with each answer, you’ll be guaranteed to have a killer interview.
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It's OK

4/30/2025

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Jobseekers—do you feel guilty or ashamed about something that happened in your career?

We all know that everyone is imperfect and that everyone makes mistakes regularly (in fact, I’ve made the mistake of eating a donut every day for the last two weeks). So why do we all feel ashamed or guilty about things that haven’t gone quite right in our professional lives?

Cultural expectations

A major culprit is American culture, which tells employees that they need to constantly strive for perfection. Since the 1980s, we’ve been obsessed with self-help and self-improvement under the misguided belief that if we try to become perfect, we can control everything that happens in our lives.

The result of this faulty thinking is that we’ve become judgmental and overly critical of ourselves, our employees, our colleagues, our friends, and strangers we read about on the internet. Not to mention, we feel defeated and discouraged when we realize that the only thing we actually control is our behavior, not the outcomes of our efforts.

To make matters worse, we can be punished for making mistakes at work or in our careers—whether it’s by being fired, or being denied a raise, or being considered unemployable because of a gap between jobs.

Another reason why we feel shame or guilt is that many of us come from cultures that tell us there are only a few acceptable career paths to follow. If we’re lucky enough to be talented in and passionate about one of these career paths, then we'll have highly fulfilling and successful work lives. If not, we'll spend many years feeling like a square peg trying to squeeze into a round hole, achieving neither pleasure nor success from work.

Our parents

A second cause stems from our parents' desire for us to always be safe.

I heard Khaled Hosseini, author of the bestseller The Kite Runner, speak at a book talk years ago. He decided to choose the “safe” career of medicine after watching his parents struggle on welfare when they came to the United States from Afghanistan. His parents said, “You have to make something of yourself. We came here because there is opportunity for you guys here, and we want you guys to make something of yourself."

It wasn't until many years into his medical career that Hosseini first entertained the thought of writing professionally, although he had been writing his entire life. Eventually he found the courage to pursue his dream of being a writer and went on to become a bestselling author of three novels.

The problem with grief and shame

One of the major problems with grief and shame is that, besides making us miserable, they make it harder for us to choose the right career, get a job, or change professions. Shame and guilt manifest themselves in all aspects of our careers, including in our decision-making, networking, interviews, and even resumes.

It’s all OK

Let me give you permission to feel OK about any of these things that may have happened to you:
  • You got fired.
  • You got laid off.
  • You didn’t get the promotion.
  • You didn’t get the raise.
  • You’re not making as much money as you “should be.”
  • You didn’t move far enough up the ladder.
  • You’ve done too much job hopping.
  • You could have been a doctor.
  • You got a PhD and didn’t do anything with it.
  • You didn’t finish your PhD.
  • You didn’t get a college degree.
  • You did something unethical.
  • You shouldn’t have sent that email.
  • You shouldn’t have said that thing that you said.
  • You shouldn’t have turned down that job.
  • You shouldn’t have accepted that job.
  • You shouldn’t have stayed out of the workforce for so long.
  • You spent too many years doing work that you didn’t like.

Be kind to yourself

So, please—be kind to yourself and give yourself permission to make career mistakes. If you learn from them and allow yourself to move on, everything really will be OK.
 
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Let Your Resume RIP

4/30/2025

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Most people struggle with the question, “What should I include in my resume?” Luckily, there’s an easy acronym you can use to guide your writing. Your resume should be:

Relevant
Interesting
Purposeful
(RIP)


Relevant

Everything in your resume should be relevant to the position you’re applying for or to the position you hope to grow into, such as management or a senior role.

For example, let’s say you’re applying for a marketing specialist position that entails developing marketing materials and planning events. You hope to grow into a marketing manager role in a few years. Which of the following bullet points should you delete from your resume?

  • Develop and produce corporate marketing materials, including webpages, social media, sales-support materials, brochures, and email blasts.
  • Ensure that the corporate messaging, look and feel, and voice are consistent across all marketing materials.
  • Order office supplies, and stock the break room.
  • Plan and execute user conferences, sales conferences, and tradeshow displays.
  • Manage and direct vendors, including a web developer, a graphic designer, and an SEO consultant.

Ordering office supplies and stocking the breakroom is irrelevant to the position you’re applying for and the position you hope to grow into, so there’s no need to include it.

So, review each sentence and ask yourself:

  • Is it relevant to the positions I’m applying for?
  • Is it pertinent to the type of position I want to grow into?

Interesting

An interesting resume draws readers in, so use detailed language and specific examples whenever you can. You’ll find that interesting sentences also give employers more information about your skills and ability to produce results. Here are two examples:

Boring: Developed a webpage to promote the company’s new product.

(This sentence shows that you know how to develop a webpage.)

Interesting: Wrote content for, designed, and developed a webpage to market the company’s new Widget Pro Plus, resulting in a 10% increase in customer inquiries about the product.

(This sentence shows that you know how to write web content, design the look and feel of a webpage, and develop an effective page. It also shows that you understand your customers' needs and how your product meets them.)

Boring: Responsible for planning and executing user conferences.
(This sentence shows that you know how to plan and execute user conferences.)

Interesting: Planned and executed 12 technical education conferences to support new Widget Pro Plus users, significantly reducing both calls to the help desk and customer complaints.

(This sentence shows that you planned and executed a substantial number of conferences to educate users on how to use your new product. It also shows that you produced effective conferences that enabled customers to successfully use your product, made them happier, and decreased the burden on the help desk.)

Notice how specific, detailed writing is more interesting and impactful than vague writing.

So, review each sentence in your resume and ask yourself:

  • Is it interesting?
  • If not, can I write it in a more detailed, lively way?

Purposeful

A resume is a marketing document, and its purpose is to help you promote yourself to employers. It’s important that everything in your resume support your candidacy for the job.

For the marketing specialist position we’ve been discussing, which of the following bullet points does not serve this purpose?

  • Develop and produce corporate marketing materials, including webpages, social media, sales-support materials, brochures, and email blasts.
  • Ensure that the corporate messaging, look and feel, and voice are consistent across all marketing materials.
  • Process payroll statements for employees in the Marketing Department.
  • Manage and direct vendors, including a web developer, a graphic designer, and an SEO consultant.

Processing payroll statements doesn’t enhance your candidacy for the marketing specialist position, so there’s no need to include it.

So, ask yourself:

  • Why am I including this?
  • If I keep it in, does it make me a better candidate?
  • If I exclude it, does it matter?

Let ‘Er RIP!

Edit your resume so that it’s Relevant, Interesting, and Purposeful. You’ll have a targeted, impactful marketing document that will get you more recruiter calls and job interviews.
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Feeling Good About Yourself While in Career Transition

4/30/2025

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Getting laid off is hard on your self-esteem, and low self-esteem can impair how you perform in an interview by making you seem defensive or pessimistic. Here are some tips for keeping your spirits up and your interview skills sharp while you’re in career transition.

You deserve a fresh start. It doesn’t matter whether your last job didn’t work out or whether you have a spotty work history—you can still be highly successful in your next position. Use the wisdom you’ve gained from your career experiences to find a position and a company that are a good fit and to be the best employee you can be.

Acknowledge that many things are out of your control, such as a bad economy, industry turmoil, or corporate instability. Many people, for example, had trouble finding steady work during the Great Recession, so there's no need to blame yourself if you had a patchy work history during these years.


Replace negative beliefs with positive ones and avoid catastrophizing. For example, you can swap the belief “It’s going to be hard to find a job at my age” for “I will find employers who value my expertise and maturity.” The thought "I'm sure I'm going to wind up homeless and lose everything" is an example of catastrophizing, which is a cognitive distortion that causes needless stress. 

You can pick up a copy of Feeling Good and teach yourself how to think more realistically.


Forgive yourself for career mistakes, because people are imperfect and make mistakes all the time. Steve Jobs made big mistakes, yet he was one of the most successful business leaders of our time.

Blame, guilt, doubt, and regret are feelings that can hamper your job search, so allow yourself to let go and move on.

Don’t take it personally when interviewers ask you questions that provoke insecurities, such as, “Why do you have so many short-term consulting positions?” and “Why do you have a gap on your resume?” Employers routinely ask these questions, so prepare answers prior to the interview and you will feel confident and relaxed when responding.

Hang out with positive people. During a career transition, spend time with people who believe in you and encourage you. Join a career-transition group, and hang out with family and friends who support your goals; they will help keep you motivated during rough patches and celebrate your successes.

Read uplifting articles. The internet is full of discouraging pieces like “The Top 10 Reasons Why You Will Never Get the Corner Office” and “Why Your Boss Didn’t Like You.” These articles do nothing but spark shame and guilt, so skip over them. Instead, read books and articles that are educational, motivating, or inspiring.

Be kind to yourself. You deserve to treat yourself with compassion.

If you become depressed or anxious, see a therapist. Depression and anxiety are serious medical conditions that need treatment. If you’ve had a traumatic work experience (such as sexual harassment or bullying), therapy may speed your recovery.

Remind yourself of your strengths. Make a list of your career accomplishments and contributions, along with an inventory of your professional strengths. Keep these lists handy for moments when you feel down, and remind yourself why you will be a great asset to your next employer.

A layoff doesn't need to take a toll on your self-esteem or your interview skills. If you treat yourself with compassion, you'll be less anxious during your career transition and more confident and optimistic during interviews, resulting in a shorter, less stressful job search.
 


 


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    Debra Rosenfeld, LMFT
    Career Coach for Physicians and Future Physicians

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